List of UK Customer Service Awards and Contact Centre Awards

This is the world’s best list of UK Customer Service Awards and Customer Contact Awards. It includes all the most credible national customer service awards such as The UK Customer Experience Awards, The CCA Excellence Awards, The UK National Contact Centre Awards, The UK Digital Experience Awards, The UXUK Awards, The Stevie Awards for Sales and Customer Service and The Customer Contact Innovation Awards.

Boost Awards can help write your entry, help you plan which awards to enter and collect evidence for your submission, significantly increasing your chances of winning an award. We are the world’s first and largest award entry consultancy, with a unique team of awards experts ready to help you win business awards.

You may also be interested in reading our relevant Award News articles, such as ‘Which are the best customer service awards to enter?‘.

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Please note: the “~” symbol means that the date is based on the previous year’s awards programme or is an estimate based on the information available.
We can’t guarantee 100% accuracy (we try our best!) so always visit the individual awards’ websites for the latest information.
Award nameDeadline DateAwarding DateIndustryRegion
The UK Excellence Awards (BQF British Quality Foundation)
Recognising Business Excellence in all its guises since 1993, look out for the exciting new award categories.
22nd Oct 1st Mar Customer Contact International
UK Complaint Handling Awards 26th Nov 17th Mar Customer Contact UK
CCA Excellence Awards (Customer Contact Association) 26th Nov 30th Mar Customer Contact UK
Customer Service Excellence ~15th Dec ~15th Jan Customer Contact UK
NorthFace ScoreBoard Award ~31st Dec ~31st Mar Customer Contact International
Stevie Awards for Sales & Customer Service 12th Jan 4th Mar Customer Contact International
Customer Centricity World Series 14th Jan 17th May Customer Contact International
The VA Awards (Virtual Assistants) ~15th Jan ~3rd Mar Customer Contact UK
Modern Insurance UK Customer Service Excellence Awards 28th Jan 23rd Mar Customer Contact UK
GSA UK Awards (Outsourcing) ~29th Jan ~25th Mar Customer Contact UK
Excellence in Customer Service Award 25th Feb ~5th Apr Customer Contact International
The Peer Award for Excellence in Customer Engagement 1st Mar ~28th Feb Customer Contact International
European Customer Experience Awards 4th Mar 16th Jun Customer Contact Europe
Turkey Customer Experience Awards 4th Mar 2nd Jun Customer Contact Europe
South East Europe Customer Experience Awards ~6th Mar ~29th May Customer Contact Europe
The Confirmit ACE (Achievement in Customer Excellence) Awards ~17th Mar ~3rd Oct Customer Contact International
ICMI Global Contact Center Awards ~26th Mar 6th Sep Customer Contact International
UK National Contact Centre Awards ~31st Mar 27th Sep Customer Contact UK
NICE CX Excellence Awards ~2nd Apr ~16th Jun Customer Contact UK
DACH Customer Experience Awards ~7th Apr ~18th Jun Customer Contact Europe
CRN Sales & Marketing Awards ~9th Apr ~8th Jul Customer Contact UK
International Digital Experience Awards 22nd Apr 21st Jul Customer Contact International
ContactCenterWorld Top Ranking Performers Awards ~23rd Apr 1st Sep Customer Contact International
Customer Sales and Service World Awards ~30th Apr ~19th May Customer Contact International
Genesys Customer Innovation Awards ~30th Apr ~18th May Customer Contact International
European Customer Centricity Awards ~6th May 16th Sep Customer Contact Europe
The ICS UK Customer Satisfaction Awards ~21st May 19th Oct Customer Contact UK
Contact Centre Excellence Lockdown Awards ~31st May ~18th Jun Customer Contact UK
Top Companies for Customer Service ~1st Jun 20th Jan Customer Contact UK
UK Customer Experience Awards ~25th Jun 14th Oct Customer Contact UK
The European Contact Centre and Customer Service Awards (ECCCSAs) ~16th Jul 23rd Nov Customer Contact Europe
International Customer Experience Awards ~13th Aug 18th Nov Customer Contact International
The International Engage Awards 16th Aug 11th Nov Customer Contact International
The Collections and Customer Service Awards (CCS Awards) 20th Aug 6th Oct Customer Contact UK
GSA Professional Awards 27th Aug 14th Oct Customer Contact UK
CXPA Impact Awards 27th Aug ~6th Oct Customer Contact International
CSIA International Service Excellence Awards 3rd Sep 24th Jan Customer Contact International

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