List of UK Customer Service Awards and Contact Centre Awards

This is the world’s best list of UK Customer Service Awards and Customer Contact Awards. It includes all the most credible national customer service awards such as The UK Customer Experience Awards, The CCA Excellence Awards, The UK National Contact Centre Awards, The UK Digital Experience Awards, The UXUK Awards, The Stevie Awards for Sales and Customer Service and The Customer Contact Innovation Awards.

Boost Awards can help write your entry, help you plan which awards to enter and collect evidence for your submission, significantly increasing your chances of winning an award. We are the world’s first and largest award entry consultancy, with a unique team of awards experts ready to help you win business awards.

You may also be interested in reading our relevant Award News articles, such as ‘Which are the best customer service awards to enter?‘.


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Please note: the “~” symbol means that the date is based on the previous year’s awards programme or is an estimate based on the information available.
We can’t guarantee 100% accuracy (we try our best!) so always visit the individual awards’ websites for the latest information.
Award nameDeadline DateAwarding DateIndustryRegion
ICMI Global Contact Center Awards 6th Jun 24th Oct Customer Contact International
The Collections and Customer Service Awards (CCS Awards) 1st Jul 30th Nov Customer Contact UK
ContactCenterWorld Top Ranking Performers Awards 3rd Jul ~1st Jul Customer Contact International
UK Customer Experience Awards
Recognising and celebrating customer experience excellence and innovation in the UK.
15th Jul 12th Oct Customer Contact UK
The Engage Awards 18th Jul 15th Nov Customer Contact International
The European Contact Centre and Customer Service Awards (ECCCSAs) 22nd Jul 22nd Nov Customer Contact Europe
DACH Customer Experience Awards 1st Aug 23rd Sep Customer Contact Europe
International Customer Experience Awards
The ICXA celebrates the incredible work done by CX professionals all over the world.
12th Aug 10th Nov Customer Contact International
CXPA Impact Awards ~27th Aug ~6th Oct Customer Contact International
GSA Professional Awards ~27th Aug ~14th Oct Customer Contact UK
CSIA International Service Excellence Awards ~3rd Sep ~24th Jan Customer Contact International
The ICS UK Customer Satisfaction Awards 14th Oct 7th Mar Customer Contact UK
The UK Excellence Awards (BQF British Quality Foundation) ~22nd Oct ~3rd Mar Customer Contact International
UK Complaint Handling Awards ~26th Nov ~17th Mar Customer Contact UK
International Digital Experience Awards ~2nd Dec ~9th Mar Customer Contact International
CCA Excellence Awards (Customer Contact Association) ~8th Dec 27th Apr Customer Contact UK
Customer Service Excellence ~17th Dec ~21st Jan Customer Contact UK
NorthFace ScoreBoard Award ~31st Dec ~31st Mar Customer Contact International
The VA Awards (Virtual Assistants) ~14th Jan ~3rd Mar Customer Contact UK
Customer Centricity World Series ~14th Jan 17th May Customer Contact International
The Stevie® Awards for Sales & Customer Service ~2nd Feb ~4th Mar Customer Contact International
Modern Insurance UK Customer Service Excellence Awards ~2nd Feb ~23rd Mar Customer Contact UK
Call Centre Management Association Benchmark ~4th Feb ~31st Mar Customer Contact UK
Excellence in Customer Service Award ~25th Feb ~5th Apr Customer Contact International
UK National Contact Centre Awards ~25th Feb 20th Jun Customer Contact UK
Turkey Customer Experience Awards ~4th Mar 2nd Jun Customer Contact Europe
European Customer Experience Awards ~4th Mar 16th Jun Customer Contact Europe
The Confirmit ACE (Achievement in Customer Excellence) Awards ~17th Mar ~3rd Oct Customer Contact International
NICE CX Excellence Awards ~1st Apr 25th May Customer Contact UK
CRN Sales & Marketing Awards ~1st Apr 7th Jul Customer Contact UK
GSA UK Awards (Outsourcing) ~15th Apr 19th May Customer Contact UK
Sales Marketing Customer Service and Success Excellence Awards ~29th Apr 1st Jun Customer Contact International
European Customer Centricity Awards 6th May 16th Sep Customer Contact Europe
Genesys Customer Innovation Awards 6th May ~18th May Customer Contact International

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