COVID-19 UPDATE – We are operating as usual helping clients to win awards. With deadline & event dates changing frequently our team is striving to keep this site as accurate as possible, but please always check the external awards websites for the latest info.

List of UK Customer Service Awards and Contact Centre Awards

This is the world’s best list of UK Customer Service Awards and Customer Contact Awards. It includes all the most credible national customer service awards such as The UK Customer Experience Awards, The CCA Excellence Awards, The UK National Contact Centre Awards, The UK Digital Experience Awards, The UXUK Awards, The Stevie Awards for Sales and Customer Service and The Customer Contact Innovation Awards.

Boost Awards can help write your entry, help you plan which awards to enter and collect evidence for your submission, significantly increasing your chances of winning an award. We are the world’s first and largest award entry consultancy, with a unique team of awards experts ready to help you win business awards.

You may also be interested in reading our relevant Award News articles, such as ‘Which are the best customer service awards to enter?‘.

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Show (19) more Industries +

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Please note: the “~” symbol means that the date is based on the previous year’s awards programme or is an estimate based on the information available.
We can’t guarantee 100% accuracy (we try our best!) so always visit the individual awards’ websites for the latest information.
Award nameDeadline DateAwarding DateIndustryRegion
Gold Standard for Customer Services ~8th Dec~8th JanCustomer ContactUK
Customer Service Excellence 15th Dec15th JanCustomer ContactUK
NorthFace ScoreBoard Award31st Dec~31st MarCustomer ContactInternational
The Peer Award for Excellence in Customer Engagement~1st Jan~28th FebCustomer ContactInternational
Stevie Awards for Sales & Customer Service13th Jan5th MarCustomer ContactInternational
Customer Centricity World Series14th Jan19th MayCustomer ContactInternational
UK Complaint Handling Awards
The first & only awards programme to recognise organisations dedicated to successful complaint handling.
15th Jan25th MarCustomer ContactUK
The VA Awards (Virtual Assistants)~17th Jan~26th FebCustomer ContactUK
ContactCenterWorld Top Ranking Performers Awards~31st Jan~6th DecCustomer ContactInternational
ICMI Global Contact Center Awards~31st Jan~12th MayCustomer ContactInternational
UK National Contact Centre Awards ~21st Feb~21st SepCustomer ContactUK
Excellence in Customer Service Award26th Feb~5th AprCustomer ContactInternational
Modern Insurance UK Customer Service Excellence Awards~28th Feb~22nd AprCustomer ContactUK
The Confirmit ACE (Achievement in Customer Excellence) Awards~31st Mar~3rd OctCustomer ContactInternational
Genesys Customer Innovation Awards~31st Mar~18th MayCustomer ContactInternational
The International Virtual Assistants Association IVAA Awards ~10th Apr~10th MayCustomer ContactInternational
CRN Sales & Marketing Awards~17th Apr~14th JulCustomer ContactUK
Customer Sales and Service World Awards ~17th Apr19th OctCustomer ContactInternational
NICE CX Excellence Awards~4th May~16th JunCustomer ContactUK
The ICS UK Customer Satisfaction Awards21st May19th OctCustomer ContactUK
GSA Professional Awards~29th May~11th JunCustomer ContactUK
Top Companies for Customer Service1st Jun20th JanCustomer ContactUK
UK Digital Experience Awards ~5th Jun~16th JulCustomer ContactUK
UK Customer Experience Awards~7th Aug15th OctCustomer ContactUK
CXPA Impact Awards~21st Aug6th OctCustomer ContactInternational
CSIA International Service Excellence Awards~4th Sep~10th JanCustomer ContactInternational
International Customer Experience Awards~4th Sep19th NovCustomer ContactInternational
The International Engage Awards~7th Sep3rd DecCustomer ContactInternational
The Collections and Customer Service Awards (CCS Awards)25th Sep24th NovCustomer ContactUK
CCA Excellence Awards (Customer Contact Association)30th Oct19th MarCustomer ContactUK

Please select an Industry or Region to refine the search.

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