List of UK Customer Service Awards and Contact Centre Awards

This is the world’s best list of UK Customer Service Awards and Customer Contact Awards. It includes all the most credible national customer service awards such as The UK Customer Experience Awards, The CCA Excellence Awards, The UK National Contact Centre Awards, The UK Digital Experience Awards, The Stevie Awards for Sales and Customer Service and The Customer Contact Innovation Awards.

You can add industries and/or regions you are interested in by ticking the boxes down the left hand side and clicking ‘update search’.

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Please note: the “~” symbol means that the date is based on the previous year’s awards programme or is an estimate based on the information available.
We can’t guarantee 100% accuracy (we try our best!) so always visit the individual awards’ websites for the latest information.
Award nameDeadline DateAwarding DateIndustryRegion
NICE CX Excellence Awards Program 3rd May 5th Jun Customer Contact UK
CCA Excellence Awards (Customer Contact Association) 14th Jun 13th Nov Customer Contact UK
UK Customer Experience Awards
Recognising and celebrating customer experience excellence and innovation in the UK.
28th Jun 10th Oct Customer Contact UK
The Collections and Customer Service Awards (CCS Awards) 12th Jul 17th Oct Customer Contact UK
The International Engage Awards
Awards for excellence in both customer & employee engagement. Now open to global entry.
15th Jul 11th Nov Customer Contact International
National Quality & Customer Awards ~30th Jul ~29th Nov Customer Contact UK
GSA Global Sourcing Awards ~31st Jul ~2nd Oct Customer Contact International
International Customer Experience Awards 7th Aug 21st Nov Customer Contact International
UK Contact Centre Forum UKCCF Awards ~14th Sep ~2nd Nov Customer Contact UK
GSA UK Awards (Outsourcing) ~21st Sep ~22nd Nov Customer Contact UK
CSIA International Service Excellence Awards ~28th Sep ~10th Jan Customer Contact International
User Experience UK Awards (UXUK) ~28th Sep ~22nd Nov Customer Contact UK
The ICS UK Customer Satisfaction Awards ~12th Oct ~5th Mar Customer Contact UK
Temkin Group Customer Experience Excellence Awards ~12th Oct ~15th Nov Customer Contact International
Customer Contact Innovation Awards ~20th Oct ~24th Apr Customer Contact UK
The Peer Award for Excellence in Customer Engagement 1st Nov 28th Feb Customer Contact International
UK Complaint Handling Awards ~16th Nov ~8th Mar Customer Contact UK
Customer Service Excellence ~1st Dec ~1st Jan Customer Contact UK
Gold Standard for Customer Services ~8th Dec ~8th Jan Customer Contact UK
Top 50 Companies for Customer Service ~7th Jan ~28th Nov Customer Contact UK
Stevie Awards for Sales & Customer Service ~10th Jan ~22nd Feb Customer Contact International
The VA Awards (Virtual Assistants) ~18th Jan ~2nd Mar Customer Contact UK
ContactCenterWorld Top Ranking Performers Awards 31st Jan 27th Jun Customer Contact International
ICMI Global Contact Center Awards ~31st Jan 14th May Customer Contact International
UK Customer Service Excellence Awards (Insurance and Broker) ~15th Feb 10th Apr Customer Contact UK
UK National Contact Centre Awards ~22nd Feb 14th May Customer Contact UK
The Confirmit ACE (Achievement in Customer Excellence) Awards ~14th Mar ~3rd Oct Customer Contact International
Excellence in Customer Service Award ~15th Mar 22nd Apr Customer Contact International
CRN Sales & Marketing Awards 29th Mar 4th Jul Customer Contact UK
UK Digital Experience Awards 5th Apr 12th Jul Customer Contact UK
Genesys Customer Innovation Awards 5th Apr 13th Jun Customer Contact International
The International Virtual Assistants Association IVAA Awards 10th Apr 10th May Customer Contact International
GSA Professional Awards 19th Apr 25th Jun Customer Contact UK
Customer Sales and Service World Awards 19th Apr 24th Jun Customer Contact International

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